Privacy Policy
Last updated: January 1, 2026
Introduction
At Brainpage Ltd. ("we", "our", or "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI email assistant service.
Information We Collect
Information You Provide
- Account Information: When you create an account, we collect your name, email address, and password.
- Payment Information: If you subscribe to a paid plan, we collect payment details through our secure payment processor.
- Support Communications: When you contact us for support, we collect the information you provide.
Information Collected Automatically
- Usage Data: We collect information about how you interact with our service, including features used and frequency of use.
- Device Information: We collect information about the device and browser you use to access our service.
- Log Data: Our servers automatically collect information when you access our service, including IP address, browser type, and timestamps.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and abuse
Email Content Processing
Important: Brainpage processes email content solely to provide AI-powered suggestions and drafts.
- We do not store your email content after processing
- We do not use your email content to train our AI models
- We do not share your email content with third parties
- Email content is processed in memory and immediately discarded
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- End-to-end encryption for data in transit
- Encryption at rest for stored data
- Regular security audits and penetration testing
- Access controls and authentication requirements
Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. You can request deletion of your account and associated data at any time.
Your Rights
Depending on your location, you may have the following rights:
- Access to your personal data
- Correction of inaccurate data
- Deletion of your data
- Data portability
- Objection to processing
- Withdrawal of consent
Third-Party Services
We may use third-party services that collect, monitor, and analyze information to improve our service. These services have their own privacy policies.
Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
- Email: hello@brainpage.com